Communication is a great thing

Thank you for reaching out to us!

We want to help you have the best experience on Skout as possible. When you send us an email we make it our mission to respond to you in a timely matter with the best answer we can give you. At times we may have to ask for more information from you to do our research and get to the bottom of your question.

Please be prepared to share the following information with us in order for us to answer your question(s):

1. What is the email you registered with? Or do you know your User ID number (found in the url address of your profile page online)?

2. What exactly is the problem you are having with Skout? For instance is it a login issue? Pictures not uploading? Cant remember your password? 

Please allow up to 72 hours for a response in cases that are more complex but we usually get back to you much faster. Please also check your spam folder for emails from us if you are waiting for a response.

Thank you for using Skout and have a great time!


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