Skout

Lola January 17, 2014 Announcements

Skout is the largest global, mobile network for meeting new people. At Skout, we are true believers in preserving the "magic" of serendipitous meetings, and we strive to make a wide range of social connections possible from friendship to networking to dating. With your mobile device as your guide, you can discover new friends at the local neighborhood bar, at a concert at Madison Square Garden or on a bus tour in Barcelona. The Skout community spans more than 100 countries and is available in 13 different languages. Skout is dedicated to providing a platform that people can easily and safely connect on, and hopefully change their lives. The company is headquartered in San Francisco. Visit skout.com to learn more and connect on Twitter @skoutapp.

Lead Access December 12, 2013 Announcements

In the event that you are experiencing an issue with the app, please feel free to contact Skout for assistance with your concern. If you have already reached out to Skout for assistance, please be sure to respond to our email messages regarding your concern. Email messages sent to you may request additional information necessary to resolve your concern in a timely manner. Messages may also contain instructions you must follow in order to resolve your concern. Your responsiveness will help to expedite the resolution process. Remember, no one from Skout will ever ask you for your account passwords or other sensitive personal information.

 

When you send a message to Skout, please help us to assist you as quickly and efficiently as possible by including the following information in your message:

  • Your complete email address that was used to register your Skout account
  • Your Skout name
  • Your Skout ID
  • Your mobile device Operating System (OS) and version
  • A detailed description of the concern or issue you are experiencing
  • Any other information that may be useful in identifying your Skout account or that will help us assist you in resolving your issue

If you signed up for Skout using Facebook Connect, please be certain to provide us with the complete email address you used to register your account.

Happy Skouting!

Lola November 22, 2013 Announcements

Thank you for reaching out to us!

We want to help you have the best experience on Skout as possible. When you send us an email we make it our mission to respond to you in a timely matter with the best answer we can give you. At times we may have to ask for more information from you to do our research and get to the bottom of your question.

Please be prepared to share the following information with us in order for us to answer your question(s):

1. What is the email you registered with? Or do you know your User ID number (found in the url address of your profile page online)?

2. What exactly is the problem you are having with Skout? For instance is it a login issue? Pictures not uploading? Cant remember your password? 

Please allow up to 72 hours for a response in cases that are more complex but we usually get back to you much faster. Please also check your spam folder for emails from us if you are waiting for a response.

Thank you for using Skout and have a great time!

kbarker August 31, 2012 Announcements

Welcome to Skout’s new FAQ, your one-stop page for answering your questions and concerns! We’ve addressed the most common queries to make your experience as easy, fun, and as smooth as possible. From questions about how to set up your cool, individual profile to information about how to use Points, Skout’s unique form of currency, our FAQ has got you covered!

Don’t see your question answered below? Feel free to shoot us an email at support@skout.com and we will respond as soon as we can.
Please note that the reply may appear in your Spam folder. Make sure Skout is on your "Safe Email List" and not on your "Spam List"

Thanks for stopping by and happy Skouting!